Below are the most recent Knowledge Base content, hotfixes, tips, and service packs. For a complete listing, please visit www.autodesk.com/support
You want to know how to edit a default list of profiles for the Frame Generator in the Revit Extensions for Revit Architecture and Structure.
You have just purchased an Autodesk software license and can’t find the product request code to register and activate your product.
There are 2 railing template files missing in 2013 metric content.
This hotfix improves performance when utilizing Sketch Grids within your project.
You have general questions about Autodesk 360 and would like to learn more.
You have just purchased an Autodesk software license and want to install and use your product to imagine, design and create a better world.
As an Autodesk Subscription Customer, you would like to use your software in a different language.
You have finished preparing your system and are ready to configure and install your Autodesk product.
You are having problems activating your product or locating your serial number or product key.
You are a Subscription Customer and would like to request a physical copy of your Autodesk software.
You are Subscription Customer with five licenses and want to know your options for using Cloud storage.
You are installing Revit 2013 and the installation process and screen for Preparing Revit Content appears to freeze.
As an Advanced or Enterprise Priority Subscription customer, you would like to learn how to receive phone support.
When running AutoCAD and Autodesk Showcase side by side, you may observe degradation in performance and responsiveness in AutoCAD.
You need to move your Stand Alone Autodesk license to a new computer, either permanently or temporarily.
When you type in gbs.autodesk.com or click on a link on the Autodesk 360 webpage you get a message telling you this page is not available.
You may experience installation problems with Autodesk® software products after a failed installation or uninstallation of other Autodesk products. In these cases, it is strongly recommended that you completely remove all Autodesk products from the system and then attempt to reinstall them on the cleaned system.
Frequently asked questions about product reactivation