Below are the most recent Knowledge Base content, hotfixes, tips, and service packs. For a complete listing, please visit www.autodesk.com/support
This is the readme file of the Factory Design 2013 before any service pack is applied.
You have just purchased an Autodesk software license and can’t find the product request code to register and activate your product.
You have general questions about Autodesk 360 and would like to learn more.
You have just purchased an Autodesk software license and want to install and use your product to imagine, design and create a better world.
As an Autodesk Subscription Customer, you would like to use your software in a different language.
Service Pack 2 from Autodesk for Autodesk® 3ds Max® 2010 software includes the fix for Unicode characters in files saved by Save To Previous in 3ds Max 2013.
You have finished preparing your system and are ready to configure and install your Autodesk product.
You are having problems activating your product or locating your serial number or product key.
Service Pack 3 from Autodesk for Autodesk® 3ds Max® 2011 software includes the fix for Unicode characters in files saved by Save To Previous in 3ds Max 2013.
You are a Subscription Customer and would like to request a physical copy of your Autodesk software.
You are Subscription Customer with five licenses and want to know your options for using Cloud storage.
This is the readme file of the Product Design 2013 before any service pack is applied.
As an Advanced or Enterprise Priority Subscription customer, you would like to learn how to receive phone support.
You need to move your Stand Alone Autodesk license to a new computer, either permanently or temporarily.
Product Update 6 for Autodesk® 3ds Max® 2012 English, German, French, Japanese, Korean and Simplified Chinese software includes fixes for issues with stability and performance based on customer feedback.
3ds Max 2013 32-bit and 64bit Product Update 1 (PU1)
You may experience installation problems with Autodesk® software products after a failed installation or uninstallation of other Autodesk products. In these cases, it is strongly recommended that you completely remove all Autodesk products from the system and then attempt to reinstall them on the cleaned system.
Frequently asked questions about product reactivation
Answers to the most frequently asked questions about activating Autodesk products.