• Tag: Autodesk

    Common Tech Issue of the Week #2

    Posted on by SolidCAD

    Softlock Manager Error when starting AutoCAD

    Issue:

    When starting AutoCAD with standalone license the following error appears and software does not start:
    “The security system (Softlock license manager) is not functioning or is improperly installed” (screen shot attached)

    Causes:

    There may be several reasons for this error, but most likely it’s the FLEXnet Licensing Service which is stopped or disabled.

    Solution:

    1. Go to Control Panel – Administrative Tools and double-click Services.
    2. Find “FLEXnet Licensing Service” and “FLEXnet Licensing Service 64” (depending on the system, only one of the two may exist).
    3. Right-click on “FLEXnet Licensing Service” and select “Properties”.
    4. Set Startup type to “Automatic”.
    5. Under Service status click “Start” button.
    6. Click OK.
    7. Repeat steps 3-6 for “FLEXnet Licensing Service 64”.
    8. Start AutoCAD.

     

    Software Update for Autodesk Civil 3D

    Posted on by SolidCAD

    Performance Enhancement Tool for Autodesk Civil 3D 2014-2017

    Autodesk has received reports of major performance issues when opening, purging and plotting Civil 3D drawings in versions 2014-2017.

    For Civil 3D 2017, the performance enhancement tool is part of Service Pack 1.1 and the recent release of Service Pack 3 for Civil 3D 2016 addresses this issue however earlier versions require an update applied to each user machine.

    Please use the following link to review details on the issue and download the appropriate updates.