SolidAssist Technical Support

SolidAssist Technical Support

We Stand Behind Our Product

With SolidAssist, you’ll receive technical support from our team of certified product experts who are squarely focused on keeping you up and running.  Solving more than 2,500 cases every year, our specialists have the troubleshooting experience you can count on.


SolidAssist technical support services are available in both English and French in all provinces and territories across Canada. SolidAssist is complimentary for clients who maintain their maintenance or subscription contracts with SolidCAD.

Services Included:
  • Live Technical Support Services for Autodesk Software Applications
  • Installation Support for Stand-alone & Network Deployments
  • Attend Workshops, Webinars & Lunch ‘n Learns
  • Complimentary Workflow & Best Practice Consultation
  • Support for the Autodesk Subscription Website
  • Contract & License Consolidation Services
  • Fulfillment of Hard Copy Media (subject to Autodesk shipping fees)